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How to Automate Law Firm Processes

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Automation of business processes is among the most sought-after technologies used by companies seeking to improve their efficiency and productivity. However as the speed of market and customer demands continues to shift at breakneck speed Business leaders are often confronted with the task of determining which processes can benefit from automation, and also how to implement the changes efficiently.

A well-known adage in the BPA world is « don’t open the cow’s way. » The meaning is that automating a process without first examining how it could be improved or modified it could speed up any underlying flaws and lead to less efficient results. To succeed legal firms must adopt a logical, thorough plan that starts small and scales up by initiating pilot projects. Establishing a standard operating procedure and clearly defining roles for people who use the technology, and making sure that staff are properly trained all contribute to the success of implementation.

The main point is that tools to manage law firms can make a huge difference in streamlining a firm’s day-to-day operations which can result in efficiencies that allow attorneys to accomplish more billable work in a shorter amount of time and also reduce the risk of compliance. In the same way it’s crucial to know what can’t be automated, and when human interaction is essential.

In a crowded market it is now easier than ever for clients to bounce away when they are frustrated or experience delays. Finding and implementing efficiencies such as these will be increasingly important to stay in the game. The following processes are perfect potential candidates for automation in law firms.